Microsoft Dynamics implementation steps

Om een goede implementatie van Dynamics 365 te garanderen, dient een gedegen ERP-projectaanpak gevolgd te worden. Daarbij hanteren we – in principe – het volgende stappenplan:

1.       Diagnostic phase

Implementation starts with gaining a thorough understanding of the client and their business needs, followed by a quick scan of the current IT environment. We then gather requirements based on interviews with stakeholders, to determine all of the specifications for the desired solution. We use all of the gathered information and intelligence to create a blueprint of the new solution.

2.      Preparation phase

This phase further refines the gathered requirements and draws up a product backlog. This serves as the basis for the Agile development process. Next we set up the technical environment where the Dynamics 365 solution will run.

3.       Execution phase

In this phase, scrum teams work together in sprints to design and develop a Dynamics 365 solution that meets all the requirements. Every team member brings their own unique skills and expertise to the table to create the best possible solution.

4.      Deployment phase

This phase is the actual implementation of the designed Dynamics 365 solution, including data migration. Naturally implementation includes rollout of the solution. But it also involves a series of tests, such as the user acceptance, system integration, and performance tests. This guarantees that the solution meets all the requirements. In this phase, we also train end users to perform their day-to-day tasks in the new system.

5.      Operation phase and support 

After the implementation, we can’t just rest on our laurels, and neither can you. Once the hypercare period, which can last up to 6 weeks, is behind us, you have a brand-new platform that everyone understands well (enough). To ensure that Dynamics 365 continues to meet all your needs and desires, runs optimally and doesn’t cause problems for end users, we offer managed services.

With our managed services, you can access 24/7 custom solutions, end user support and optimal performance. Some examples here would be support, service requests, health monitoring, and periodic functional and/or architectural consulting. Our managed services ensure that your business processes continue to run optimally.