Your organization must always be able to rely on technology that is stable, secure and agile. At Conclusion Mission Critical, our mission is simple but powerful: Always on. We guarantee that the IT for business-critical processes of the critical infrastructure of the Netherlands is available, agile and resilient 24/7. So, always on.
Alwayson
We stand alongside organizations that form the backbone of Dutch society and must always be on. With in-depth knowledge of mission-critical IT and a keen understanding of what is at stake, we support them in what is essential: reliable, future-proof IT solutions that serve as the foundation for critical business processes.
We bridge the gap between these business processes and custom IT solutions. Our experts take responsibility for the design, implementation, management, direction and further development of critical IT environments. We do this 24/7, personally and with a fix-first mentality. In this way, we contribute to the continuity, safety and resilience of organizations that keep the Netherlands running.
Our core values
Our service and corporate culture is built on three core values that are central to everything we do:
Reliable
By always being there. You can always count on us, no matter what. We stand by you as a partner, think along and look ahead together.
Expert
Through our in-depth knowledge of mission-critical IT in your sector. We understand the impact and priority and are continuously focused on business-critical IT solutions.
Personal
By giving IT a face; personal, close and always transparent. You have a fixed point of contact and we like to collaborate in an accessible and open way with short lines of communication.
Quality and certifications as a foundation
To achieve our mission and vision, we use a Quality Management System (QMS) that is certified according to ISO9001:2015. This system guarantees:
Customer-oriented service – Always in accordance with the agreements and expectations made.
Control and efficiency – IT processes that are streamlined and executed effectively.
Continuous improvement – Annual evaluation and optimization of our working methods.
We take quality and safety seriously and are proud of our recognized certifications, including:
ISO 22301 – Business Continuity Assurance.
ISO 9001:2015 – Certified Quality Management System.
ISO 20000 – IT Service Management at the highest level.
ISO 27001 – Information Security Management.
ISO 27017 – Information Security for cloudservices.
ISAE 3402 Type II & SOC2 assurance – Control and assurance of internal management processes.
